Frequently Asked Questions

We specialize in Acumatica ERP and Oracle ERP implementations, customizations, and integrations. Our team has extensive experience with both cloud and on-premise deployments, ensuring seamless business process optimization.

ERP implementation timelines vary based on complexity, but typically range from 3-12 months. Simple implementations can be completed in 3-6 months, while complex enterprise-wide deployments may take 6-12 months. We provide detailed project timelines during consultation.

Yes! We provide comprehensive training programs including end-user training, administrator training, and custom workflow training. Training is included in all implementation packages and can be delivered on-site or remotely.

Agentic AI refers to AI systems that can act autonomously to achieve goals. Our solutions can automate complex business processes, make intelligent decisions, and adapt to changing conditions. Benefits include reduced operational costs, improved efficiency, and enhanced decision-making.

Absolutely! We specialize in integrating AI capabilities with existing ERP systems. This includes predictive analytics, automated reporting, intelligent document processing, and AI-powered recommendations that enhance your current ERP functionality.

We utilize cutting-edge AI technologies including Machine Learning, Natural Language Processing, Computer Vision, Azure Document Intelligence, and Mistral 7B models. Our solutions are built on proven frameworks and cloud platforms for scalability and reliability.

We develop mobile applications for iOS, Android, and Progressive Web Apps (PWA). Our Flutter-based solutions ensure consistent performance across all platforms while reducing development time and costs.

Yes! We specialize in creating mobile apps that seamlessly integrate with ERP systems. Our CheckScan mobile app with Azure Document Intelligence AI is a perfect example, enabling mobile document processing and ERP integration.

We offer comprehensive support including 24/7 technical support, remote assistance, on-site support, system maintenance, and emergency response. Support is available via phone, email, chat, and our AI-powered support bot.

Our response times are: Critical issues: 1 hour, High priority: 4 hours, Medium priority: 24 hours, Low priority: 48 hours. We also provide real-time support through our AI assistant for immediate assistance.

Yes! We offer project-based pricing, hourly rates, monthly retainers, and subscription models. We work with you to find the most cost-effective solution that fits your budget and requirements.

We accept bank transfers, credit cards, PayPal, and digital payment platforms. For enterprise clients, we also offer net payment terms and milestone-based payments.

Yes. Contrivya are Acumatica ERP experts with deep hands-on expertise across all Acumatica directions — implementation, customization, integration, migration, and support. Our consultants have delivered Acumatica projects for businesses in manufacturing, distribution, retail, construction, and professional services worldwide.

Acumatica Cloud ERP is a modern, cloud-native enterprise resource planning system designed for small and mid-market businesses. It covers financial management, CRM, inventory & order management, manufacturing, distribution, construction, field service, and more — accessible on any device via browser or mobile app. Unlike traditional ERP, Acumatica uses a consumption-based pricing model (not per-user fees), making it highly scalable.

Acumatica has industry-specific editions for: Manufacturing, Distribution & Wholesale, Retail & eCommerce, Construction & Real Estate, Field Service Management, and Professional Services. Contrivya implements all Acumatica industry editions with deep expertise.

Absolutely. Contrivya migrates from SAP Business One, Oracle, Microsoft Dynamics, Sage, QuickBooks, Tally, and custom legacy systems to Acumatica. Our migration methodology ensures data integrity, full historical data preservation, and minimal business disruption during the cutover.

Acumatica is purpose-built for SMBs and offers a lower total cost of ownership, faster implementation, no per-user fees, and a cloud-native architecture. SAP and Oracle are typically aimed at larger enterprises with higher costs and longer timelines. Contrivya implements both and can advise which platform best fits your size, industry, and budget.

We implement all Acumatica modules: Financial Management (GL, AP, AR, Cash, Fixed Assets), CRM & Sales, Inventory & Order Management, Manufacturing (MRP, BOM, Production Orders), Distribution & Purchasing, Project Accounting, Construction, Field Service, Payroll & HR, and multi-currency / multi-company setups.